K&J INTERNATIONAL GROUP CO.,LTD. Address:Unit 503, Town 2, 30 Canton Rd,TST,Kowloon,H.K. Jack.
I noticed every time I went in for a massage The day before my appointment I got a call from Massage Envy I received my first Massage Envy massage.
they will be more than happy to assist you. (many of whom are first- time gym users) Contact Us | Suggest A Location.
I went to front desk and was went for massage second time got happy ending Concord Ashley was just finishing up with her previous client. I was very upset and cancelled the appt.
I was charged for that appt. If they were late why am I still being charged? I cancelled my membership. The front desk acted like I had no right to be upset and cancel. I have had various injuries.
One of them being a right shoulder injury that I was rehabbing for a presumed labral tear, and Eric knew about this. I was actually commenting to him that I was happy my shoulder was getting better with rehab. During the massage, he starting massaging my right arm and pulled down on it and on my shoulder causing acute pain. I jumped in pain and he got angry with me. Told me he knew what he was doing, California, and to go find another therapist.
I was pretty shocked, but decided to get the rest of my massage. I even tipped this arrogant therapist. Since that time, now a month later, I have had bad shoulder pain, have seen doctors, gotten acupuncture, and cannot get back to the improvement I had. He hurt me badly and when the owner called me about it, I explained my position.
One month later, the owner has not taken any appreciable action I asked for a face to face meeting with him and the therapist and has yet to even talk to the therapist more than a few minutes. I am a physician, and I have not experienced such an arrogant massage therapist who does not know his physiology. Not only does this therapist NOT know what he is doing, he is arrogant and indignant I have recently found out that he is known to be arrogant and this obviously makes me feel worse. One month later he has done nothing except gave me a couple of facial massages which is a pittance compared to the damage his therapist has created.
Stay away is my advice. Contract with Massage Envy does not allow for rate increase at the location I have the contract with. They increased rate - charged my credit card without notification they mailed a notification to the person who recommended them to me apparently- not to me!
My contract clearly stays at the rate that I signed up for. There is no clause that states they can raise the price. They are refusing to continue giving me the contractual rate, telling me I have to go to a far away location in order to continue with my contractual rate, as the location that I have the agreement with "cannot" charge me the now lower rate.
Also they would not refund the charge to my account! They gave me a gift card for Massage envy for the overage and told me I had to use the massage! Which I did and used the gift card for the tip for the Massage Therapist. Then my account was put on hold, until they could figure out how to honor the contract. First they said they would manually charge my credit card each month.
Now they are refusing to do that! They are in breach of our contract. They have no integrity whatsoever; unethical business practices. I was sold the Massage Envy membership. It is very difficult to get appointments on the weekends. Seven minutes after my appointment was supposed to take place a young woman walks up to me and says "I am sorry but the therapist that was supposed to do your massage is not even on the schedule".
I asked what that meant to me - she stated that I would have to reschedule my massage at another time. I said that I did not understand how they could make an appointment with someone not on the schedule. She said that those types of things were out of her control.
I told her that was not true, they had complete control of the schedule and they made a mistake. I should not have to pay for their mistake. Basically there was nothing she could do. If I no-showed I would be charged. Interesting they offered nothing in compensation for their mistake.
All the people at the front desk gaped at me as I told the alleged manager that I was upset. I had gotten a ride to the business. I could not leave and I was dressed for a massage and facial.
Massage Envy debited my checking account with a debit card that was not authorized. When I originally signed up with Massage Envy I used a different debit card and not the one I currently have. They went behind my back and found out from my bank which card I did have and used that one to pay my monthly bill.
This is considered fraud. Massage Envy is a scam and now I will have to report them to my bank and try to get my money back. They will not have another chance to do this again. This is went for massage second time got happy ending Concord rip-off!!! How do I know I can trust these reviews about Massage Envy?
For more information about reviews on summerworldfarfara.info please visit our. It is a racket. My advice, if you must use Massage Envy you are better off paying regular rates rather than paying for membership. Their practices are shadowy if not illegal. I have been a Massage Envy customer for years and had to deal with their ridiculous system requirements and convoluted membership system. But this is the last straw. I have an hour and a half of services that I have already paid for.
I told them that I wanted to use my prepaid service and then cancel my account. Then informed me that I would have to pay for another month so that I could use the services that I had already previously paid!
This company has no way of keeping track of gift card transactions. Now all of the sudden there is a zero balance and no one can tell me the last transaction. My massage was ok, nothing great. Afterwards there was a new employee who was using false promises to have me sign a contract for massages for a year. I kept them anyway. Later when I arrived home I noticed she did not went for massage second time got happy ending Concord in the date that my credit card would be charged each month making this went for massage second time got happy ending Concord incomplete contract.
She then stated that the other card she magically found on this day was used by my sister-in-law in Kentucky who is the giver of the gift card. SO, WHY WERE THEY UNABLE TO FIND THIS ON THE DAY I SIGNED UP? I left that day extremely upset hidden massage happy ending Renton, Washington the inconsistencies your employees tell your clients.
She looked into my account and stated that I have no massages towards my contract fulfillment at this time. Imagine my frustration as I have been told something different each time I have called or walked through your door. Horrible experience and very unethical practices. Shoved paperwork in my face after I went in for first massage.
My only purpose was to use up an HSA that I had from previous job and I told them that. I was fortunate enough to find and keep good therapist over the years. I learned about this increase through word of mouth from one of my girlfriends that also has a membership, not sure why they did not bother notifying me via email or in person especially since I usually get a massage monthly.
It looks like more of their tactics to gouge customers and take advantage of people regardless of the longevity of the relationship. ME should be ashamed of themselves!!! They probably had to increase their dues to make up for all of the customers that are leaving them. Needless to say, I cancelled California membership. Mighty interesting that you can boldly call someone, threaten to send to collections, non-payment.
Maybe because the service is the worst? So tell me how do you get to keep my money I paid for unused massages but have the nerve to send me to collections.
Can we say absolutely ridiculous! You have got to be joking! I feel that is theft. How do I get paid for not doing any services because I am in the wrong line of work? You should be ashamed by reading all these reviews your company seems absolutely the worse. Oh another thing, just automatically renewing a membership without checking with your client seems wrong.
Have you ever thought about a call out a month before renewal? You may want to look into that. I bought a massage package for my husband who happens to be a therapist. When the massage therapist found this out she spent the entire time talking to him about her personal problems. He said all in all it was okay.
But when I bought an hour of deep massage for my son who happens to be a serious athlete, the massage therapist asked if she should continue once the hour was over and my son, not realizing she was adding cost, said okay. It was supposed to have been a GIFT. I had at least six paid massages when I cancelled my account that I had for at least three years. I was planning on using them over the next year.
They did not tell me this when I cancelled, California. She gave it to me for my birthday and I have no interest in any services or products Massage Envy offers. I called the franchise she bought this card from to see if she could get a full refund if she brought them back the card and her receipt. Not under any circumstances. All they are out is a plastic card which we will gladly give them back. They will not refund her money.
What kind of business is in such bad shape that they have to hold on to every penny that comes in the door. If she had bought a blanket or sweater she could have returned it. She has no "product" at all, just a piece of plastic.
This is not the only scam this company perpetrates. This is not a company you want to do business with on any level. I received a free massage as a gift from my roommate because I have been going through a very difficult time. After I was done, unfortunately, it was easy for the saleswoman Nicole to talk me into a membership. I asked her multiple times about this because I was nervous.
I should went for massage second time got happy ending Concord listened to my instinct. Clearly, this caused a financial burden for me. I knew after my car blew up that I would not be able to continue with this because I would be negative in my account. It was get a massage or get my car back so my son could go to school and I could go to work. Am I going to miss work so I can pay my massage service? I sent an email and called customer service. I spoke with Cody a fantastic and wonderful customer service agent!
Shannon a manager at the actual store emailed me a cancellation form. I filled it out and sent it back. I reached out WAY before that.
Of course I was charged again. Of course, they refuse to refund. My father passed away and my car blew up. Saw same therapist for months. But when I arrived found out she was not in. No one at Massage Envy would respond to my complaints.
Thought things were straightened out then they called me today to tell me my therapist was no longer employed by Massage Envy. I sent an email to the Area Manager. I asked whom the individual is that can make a decision for this branch? I also explained that every couple of months my wife would receive a call from Massage Envy stating that she has a few, went for massage second time got happy ending Concord, then several, unused sessions and when would she like an appointment, California.
She has been under the care of a doctor who will gladly send you a letter to verify her condition. After being on the phone for while, my wife, in tears, said, "Please, I just want to cancel my membership, what do I have to do.
I got the same disrespectful and pushy treatment from your phone representatives as my wife. It was unnecessary, disrespectful, intimidating for my wife, and more importantly, thoroughly unprofessional.
Please return the amount to the Visa card on file or mail her a business check to her name and address at the Slingerlands Massage Envy on file. We look forward to hearing from you for an expedited resolution in this matter. THIS IS THEIR CANNED RESPONSE. Note the "one time off" at the end and the conditions for reinstatement. I am still working on it to this date: "I would like to personally offer you a OnetimeOpportunity to get your account updated and back in good standings. We care about you and you became a member with us for a reason.
We understand that things happen and that is why I am reaching out to you today because we want to help you. As an added benefit of getting your account current, you will receive a free Enhancement in your account to be used on your future services. I am willing to waive all past due payments for you, California, therefore your account will be current and avoid further collection efforts. Please call now to provide your updated information.
California will bring your account and membership current and you will receive an Enhancement, free. We value you as a member and would like to see you continue to benefit from our wellness program. Please contact your location today for this one time special offer.
We look forward to hearing from you and I personally thank you for being a valued member. This offer can only be offered one time per member. If you have accepted this offer before, we cannot offer it again. Your account must be serviced one of our Buffalo or Albany Locations. I try to avoid confrontation at all costs.
Let me go back, California. The first couple attempts to make appointment they told me I had to be a member for them to even set me up with appointment.
I know I have seen their sign out that clearly says walk in welcome, but whatever. So finally I was able to get an appointment. My massage was amazing. She tells me my hours will roll over. What do you mean? So I leave there feeling pretty good. I call them back and explained to the lady. I just spoke with someone a week ago about this.
Her response is Massage flushing queens reviews happy ending Fresno, California. I read reviews all the time, rarely take the time to sign up for massage grl Ventura, California California with the sole purpose of writing one.
My experience today was so ridiculous, I felt I needed to alert anyone that might be tempted to purchase a gift card for friend or loved one from Massage Envy. I received a Massage Envy gift card from my brother last Christmas. It expired on Sept. So I called and asked about making an appointment to redeem my gift card. She said "oh, so you never get massages or facials? I have a private masseuse, which is why I am interested in the facial". That seemed to put her in her place always my goal, haand she proceeded to find me an agreeable time for appointment, and then set about creating an account for me apparently required, sigh.
So, of course, I replied "you mean, for the appointment that has already been paid for? In summary, as if I have to, for those paying attention. In the beginning everything was really good. I noticed every time I went in for a massage there was someone knew at the front desk. Never a good sign. So I made sure I had a massage scheduled with her before she left. The day before my appointment I got a call from Massage Envy telling me she had gone on a leave of absence, would I like another therapist.
I said no thanks and cancelled my appointment. I got a recommendation for a new therapist and made an appointment with her. So once again I made an appointment for one last massage, received a call the day before my appointment saying she took a leave of absence. This woman was scary, she came in to do my massage and asked what areas I needed work on and so forth. She started the massage, which was very abrupt and rough. I let her know and she said no problem. Then I noticed she was constantly sniffing, California, I got the impression her nose was constantly running.
So she starts rubbing my neck, but starts rubbing the same spot over and over, harder and harder. I told her to stop, that it was hurting, she said sorry and moved down to my shoulders.
I asked if her credentials had been checked and if they did drug testing on their employees. I tried a new therapist the next time and she was also horrible. Finally I ran into someone who had formerly worked there and she referred me to another therapist.
When I called to make the appointment the guy that answered the phone was rude and dismissive. He told me there were no appointments at the time I was requesting. So I said thank you and hung up. I called again a few days later to make an appointment and the same guy answered and was even more rude than the first time. He told me once again the days and times I requested were not available for this particular therapist. I settled for a day and time that was tough for me to make. The next day I called and asked to speak with the Manager.
Her name was Wilma I believe. I let her know about the poor customer service I had received from the guy on my two previous calls. She said she would look into the matter. While I had her on the phone I asked her if the therapist I wanted was available on a certain day and time and she said yes. It was the same day and time I had tried to schedule the day before with the guy.
I inquired if that spot had just become California due to a cancellation and she told me that the therapists schedule was wide open for the week I was requesting. I had her cancel the appt I had made on the phone with him and let her know he had told me the therapists schedule was booked that week and only had the appt left that he made for me.
When I called the following week the same guy answered the phone so I just hung up. I went down there a couple of days later and cancelled my membership. You go to get a massage to relieve stress, but Massage Envy in Seal Beach provided me with more stress than driving on schoolgirl outfit happy ending massage Ventura, California freeway.
Avoid at all cost. Julian, the business manager at the Houston Galleria area location provided me with your email address as I have a situation that he cannot fully address. Unfortunately, since becoming a member, I was only able to be scheduled with Garrick one other time. In addition to the Houston Galleria location, I tried massages in California at the Walnut Creek and Pleasant Hill locations.
I have since learned that I have osteoarthritis in my neck which may be impacting my massage experience I can provide a note or copy of x-ray if required. After mentioning this to a massage therapist at the Houston Galleria location, I had the roughest and most hurtful neck massage of my life.
I mentioned the experience to the attendant on duty and said that I would thai massage happy ending times square Baton Rouge, Louisiana book with that specific massage therapist again. I spoke to the Ygnacio Valley, CA location about cancelling my membership at the time of my one massage attempt there, and they indicated that I needed to work with the office that originated my membership.
At that time Julian provided me with your contact information. I am a wellness coach and believe in the power and healing of massage, and during this time period, went for massage second time got happy ending Concord, have returned to my former massage therapist for massage. My request is that my remaining massages be transferred to the friend who recommended Massage Envy and routinely receives benefit from the experience. Can you facilitate an equitable solution to this situation?
What I am not willing to do is to continue to be charged for services I am not using. I am livid as today I received another monthly charge from Massage Envy.
This is the third month beyond the expiration date. I request that you initiate a credit to my account as I have been in conversation verbal and in writing with Massage Envy employees since April or earlier and have made it clear that I Massage parlours nj Port St.
Lucie, Florida NOT WISH TO CONTINUE MY CONTRACT. How can I make it stop? Maybe you can do this? Massage quad cities happy ending Tulsa, Oklahoma you cannot handle the credit portion of this request, I ask that you provide me with the name of your immediate supervisor, went for massage second time got happy ending Concord.
After filling out a two-page cancellation form, and scanning and emailing it back, my final communication to them was: Please process the attached cancellation at your earliest convenience. I will be talking about my Massage Envy experience to others, especially cautioning folks about the expiration and cancellation procedure.
The coupon did not say for members only and it was sent to "Current resident". He stated it was the worst spa place he has ever went to. He stated that the place look like a hospital to get your therapy at. The person that do his massage could not breathe and was very heavy he felt uncomfortable the whole time. Oh then what that the front desk clerk said was not nice she would not let me complete my sentence at all. So I ask for the manager.
All she kept saying "Would your husband want to come back so we can make it right? Angela stated that she has refunded my funds back and cancel my agreement. Let me first say, the therapists and young staff are usually just great.
Their problems lie in the upper management and ownership of the place. I think the concept is great, but the way they treat the worker bees, and members, leaves a lot to be desired.
They can be exceptionally rude to patrons, and downright mean to their employees. I would NEVER go there again. They are NOT interested in people, just the bottom line. Regrettably, went for massage second time got happy ending Concord, most companies have forgotten that the employees make or break their business, and being fair to customers should the number one most important guideline in growing your little empire.
My account had to be in good standards. If I paid for them, I should be able to use my massages. So disappointed with this company. They used hers as payment for months missed. Left a sour taste in our mouths. Gone in their pockets. Made a HUGE mistake signing up for massage plan. They just keep taking out money from my account as well as charging me for the massage. At a massage in May, while face down, the therapist twisted my left knee and damaged my meniscus.
Advertisements on this site are placed and controlled by outside advertising networks. See the FAQ for more information. Partner with ConsumerAffairs for Brands If your company has a page on our site, we invite you to sign up for a Starter Account today to respond to your customers directly. The information on this Web site is general in nature and is not intended as a substitute for competent legal advice. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission.
Menu Consumer News Buyers Guides For Businesses Write a review Search Home Miscellaneous. Learn about ConsumerAffairs for Brands! Barbara of Levittown, NY on Jan. Yes No Mazen of University Heights, OH on Jan, California. Yes No nina of San Diego, CA on Dec. Yes No Shelly of Wesminster, CO on Nov. Yes No Sherryl of Buford, went for massage second time got happy ending Concord, GA on Went for massage second time got happy ending Concord. How do I know I can trust these reviews about Massage Envy?, California.
We require contact information to ensure our reviewers are real. We use intelligent software that helps us maintain the integrity of reviews. Our moderators read all reviews to verify quality and helpfulness. Nabil of Charlotte, NC on Nov. Yes No James of Rockwall, TX on Oct. Yes No Tiffany of Flower Mound, TX on Oct. Yes No lisa of Reno, NV on Oct. Yes No karl of Loves Park, IL on Oct. Yes No Stefanie of Las Vegas, NV on Oct. Yes No Molly of Aurora, CO on Oct.
Yes No Loreen of Boerne, TX on Oct. Yes No Kimberly of Concord, NC on Oct. Yes No Mary of San Diego, CA on Oct. Yes No Mandie of Mesa, AZ on Oct. Yes No Peg of Durham, NC on Oct. Yes No Fred of Delmar, NY on Sept.
Yes No Rachel of Pensacola, FL on Sept. Yes No Lisa of Newberg, OR on Sept. Yes No Pamela of Los Alamitos, CA on Aug. Yes No Aiden of Flowery Branch, GA on Aug. Yes No polina of Staten Island, NY on Aug. Yes No Veronica of Leander, TX on California. Yes No yvonne of Gaithersburg, MD on Aug. Yes No Shajuan of Suffolk, VA on Aug.
Yes No Kathleen of Fleming Island, FL on Aug. Yes No Tosha of Orlando, FL on Aug. Yes No Missy of Lansdale, PA on Aug. Yes No Robert of Winter Park, FL on Aug. Yes No Company Name: Massage Envy Website:.